FAQ's about Visiting Cancun


Coming to Cancun for your honeymoon, anniversary or other special occasion? Call 480-307-5306 or What’s App +5219981233631 for more information and prices. Visit our Facebook page by clicking here 

Reliable Transportation WhatsApp Elias. +5219988741314. Babysitter WhatsApp Chana +5219981547309

  1. Can I bring my own food into Mexico?

The quick answer is yes. If you are considering bringing dairy products, fish products or any breads and crackers you should have no problem. Meat and Vegetables are not allowed into Mexico. Chicken can be brought into Mexico providing that it has the USD label on it. Should be noted that customs is not very predictable and they may still try and take away your chicken.

2. Can I find Kosher food products in Cancun?

Costco has a large selection of kosher products mostly from the United States. Sams club, walmart, superama, chedrauis also have varies kosher products but you will need to look out for them as they are spread throughout the stores. The best supermarket in the hotel area is called Chedraui Selecto. There is a liquer store called Erupea that has several kosher wines.

3. Are there any kosher restaurants and Caterings in Cancun?

Chabad of Cancun offers fresh catered meals delivered directly to your hotel room via www.koshercancun.com there is also a Kosher a Kosher parave/dairy fish restaurant called Dag Dag, Their website is www.koshercancunrestaurant.com. There is a a restaurant called Red Heifer at km 9 of the hotel zone.

4. What are the available Hashgacha symbols that i can come across at the supermarket?

KMD of the Sphardic Jewish community in Mexico City, KA Alef Alef of the Askenazic community in Mexico City, as well as the common Hashgachot from the USA such as OU, OK, Chof K, Star K, etc. Chabad of Cancun does not endorse or take responsibility for any of the above mentioned agencies.

4. Is there a place that i can join for Shabbat meals?

Chabad of Cancun welcomes all to participate in our elegant family Shabbat and holidays meals, to RSVP please visit www.jewishcancun.com/shabbat. Please contact us to reserve your spot. Or you can order food for shabbat to your hotel via www.koshercancun.com 

5. Is Cancun safe for vacationers?

Thank G‑d Cancun is considered very safe for tourists. It is a vital portion of the Mexican economy and of interest to the Mexican government to keep it very safe. Best to follow the recommendation of your local government.

6. How can I get around Cancun without a car?

Cancun offers a great bus transportation service, offering constant rides all across the hotel zone and beyond for under 1 USD per trip. There are also plenty of taxis all around the hotel zone and downtown.

7. What is the weather in Cancun?

Temperatures peak in July and August, with daytime highs in the low 90s and high humidity. May, June, September and October are the wettest months of the year—the latter two months record an average of 9 inches each month. Summer thunderstorms are frequent, but usually brief. The best weather is from November to April, with balmy days and refreshing evenings. From June to November, the region is on alert for Atlantic hurricanes which occasionally vent their full, destructive fury on the Yucatan. http://www.cancunweathertoday.com/


8. What attractions should I consider going to?

La Isla Shopping Village. Isla Mujeres. Zip Lining, ATV, Xcaret, XEL-hA Dolphin Swim, Chichen Itza, Xcaret, Tulum, Xplor, Xel Ha, Jungle Tour, Whale Sharks

9. What can i do if i need a Mikvah? For Mikvah services in Cancun please contact Rochel at RDruk@jewishcancun.com

10. Where can I enjoy Jewish Holidays in Cancun?

Chabad of Cancun provides all year round Shabbos and holiday services and meals.

Passover Seders, Purim, Rosh Hashana, Yom Kippur Sukkot, Simchat Torah. Just contact us and let us know if you will be participating. During busy seasons Chabad of Cancun hosts daily minyen.

There is a Shul in Cancun city Called Neve Shalom that hosts daily minyen. However, we do not oversee or take responsibility for its hashkofa and kashrus. So for further questions please contact them directly.  +529988920674 .   COMJUDCAN@prodigy.net.mx

11. How can I use my cell phone from home?

You can buy a local TelCel sim card for about 10 USD in all major malls and supermarkets which will accept free incoming calls.

12. How many people live in Cancun?

Developed in 1970, today, there are over 900,000 residents, 140 hotels, and over 26,000 hotel rooms, in Cancun's hotel zone

13. Where can i exchange money into the local Mexican Currency?

There are many places including the banks, hotel concierge as well as malls and some street venders. For the actual current rate please visit www.XE.com

14. Is the tap water safe to drink in Cancun?

It is NOT recommended to drink the tap water in Cancun, since it is not as clean for human consumption, but it is perfectly safe to make use of the water for your personal needs. 

Emergency numbers in Cancun

  • Red Cross - (998) 884 1616
  • Fire Department - (998) 884 1202
  • Immigration Office - (998) 881 3560
  • MasterCard (USA) - 001 880 247 4623
  • Police (Highway) - (998) 884 1107
  • Road Emergency - 078
  • Visa (USA) - 001 410 581 9994
  • Hospital Emergeny - 060

Hospitals in Cancun

In case you need a hospital for any reason, hereare the numbers and names of every hospital in Cancun:

  • Ameri-Med -             (998) 881 3400           
  • Hospitén Cancún -     (998) 881 37 00      
  • Galenia -                  (998) 891 5200      

  • EMERGENCY NUMBER: 060 or 911

15. What is the geographical layout of cancun? 

Cancún, Mexico, a city in Quintana Roo State. It lies at the northern edge of Mexico's Yucatán peninsula on the Caribbean coast, about 800 miles (1300 km) east of Mexico City. The city occupies an island and nearby portions of the mainland. It is an internationally famous seaside resort.

The local economy is dependent upon tourism. Cancún has many hotels, shops and beaches. Golf, scuba diving, snorkeling, and boat trips are popular activities. Nearby are Garrafon National Park and Xcaret, a park that is home to an aquarium, a museum, and a botanical garden. Several Mayan ruins are located outside of the city, including Tulum, Coba, and Chichen-Itzá.

Cancún was a small fishing village before the Mexican government developed it into a resort area in the 1970's.